We bought this because of the thermal carafe. That part worked great - the coffee stays hot for 3-4 hours with no loss of taste, unlike a regular coffee maker which starts to burn the coffee within 15 minutes of brewing.
Nothing else about this coffee maker is very good, however.
It is very hard to pour from the carafe without spilling.
The machine has some kind of fancy logic that is supposed to determine if the coffee maker has been turned on with no water in it, and will shut off immediately. Nice idea, but whatever method they use also responds if you make coffee, and then refill the reservoir right away to make another batch.
And the real kicker: it failed on us after 1.5 years of service (it only has a 1 year warranty). Not a little failure, either: the heating element cracked in two! I called Krups and they refused to even estimate a repair cost - I had to send it back in at my cost and then they would tell me how much more I would have to pay if I wanted it actually fixed.
And a final minor annoyance - in order to discover what was wrong with the unit, I had to take it apart - which required not only a TORX screwdriver set, but a fancy, TORX security set that is hollowed out in the middle so that it can fit into the screw-head. I own it, I should be able to take it apart without having buy a new screwdriver!
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